Terms of Service

Last updated: 23 October 2026

1. About these terms. These terms are an agreement between you and Gwenyth Richetti, trading as Your Feed (ABN 25 313 402 356), Five Dock NSW 2046 ("Your Feed", "we"). They apply when you use yourfeed.com.au (or yourfeed.pro, which takes you there), take the free recipes quiz, or join any Your Feed membership. By doing any of those things you agree to these terms and our Privacy Policy. Your Feed is for people aged 18 and over; by using it you confirm that you are 18 or older.

2. What Your Feed is, and is not. Your Feed provides recipes, meal plans and nutrition coaching from a qualified nutrition coach. It is general nutrition information and coaching support. It is not medical advice, medical nutrition therapy or a substitute for your GP, dietitian or other registered health practitioner. We do not diagnose, treat, cure or prevent any condition, and we do not interpret pathology results. Where you share blood test results, we use only your doctor's explanation of them to shape food choices. You are responsible for checking with your doctor before changing your diet if you have a medical condition, are pregnant or breastfeeding, or take medication.

3. Memberships. We offer:

Prices. Prices include GST. Your price does not change while you stay continuously subscribed. We may change prices for new members at any time. If we ever need to change the price of an existing membership, we will give you at least 30 days' notice by email and you may cancel before it takes effect.

Free trial. Dinner and Full come with a seven-day free trial for new members, one trial per person. You add a card when you start the trial, but nothing is charged during it. We email you two days before the trial ends. Cancel before it ends and you pay nothing; otherwise your first payment is taken on day 8 and your membership continues under clause 4.

Daily scans add-on. $4.99 a month (incl. GST), for Full and Premium Personalised members: up to 3 fridge scans a day (Sydney time) instead of 1 a week. A scan that finds nothing usable doesn't count. The add-on is a line on your existing subscription: it renews monthly, you can cancel it at any time from your account page, it ends at the end of the billing period, and it ends automatically if you cancel your membership.

One-off purchases. One-off purchases are paid once at checkout and are not subscriptions; clause 7A says what each one includes, when it is delivered and how refunds work.

4. Billing and automatic renewal. Paid memberships are billed in advance, monthly or annually depending on the plan you choose, to the card you give Stripe. Your membership renews automatically at the end of each billing period until you cancel. We will email you a reminder before each annual renewal. If a payment fails, we will try again and email you; if it still fails after 7 days, your access pauses until it is paid.

5. Cancelling. You can cancel at any time from your account page or by emailing hello@yourfeed.pro. Cancellation takes effect at the end of your current billing period, you keep access until then, and no further payments are taken. We do not charge cancellation fees or lock you into a minimum term. Change-of-mind refund. If a paid membership is not what you expected, email us within 14 days of your first payment for it (after any free trial) and we will refund that payment in full, less a reasonable amount for any Premium Personalised check-in already completed. This is our own policy and sits alongside your rights under the Australian Consumer Law, which apply whenever our service has a problem; nothing in these terms limits those rights.

6. Changing tiers. You can move up or down a tier at any time. Moving up takes effect immediately and is charged pro rata; moving down takes effect at your next renewal. Premium Personalised has limited places; if it is full we will put you on a waitlist and tell you when a place opens.

7. Premium Personalised check-ins. Check-ins are fortnightly, by email. Every second week you send us your check-in reply (how the plan went, what to adjust, any questions) and Gwen replies within 2 business days with your adjustments for the fortnight ahead. A check-in you skip does not roll over. Email check-ins are coaching support, not an emergency service: if you have urgent health concerns, contact your doctor or call 000.

7A. One-off purchases. Each one-off purchase is paid once at checkout, is not a subscription and does not renew.

(a) Blood test nutrition brief, $149. After purchase you upload your blood test results and your GP's explanation of them through our intake form, and consent to our handling that health information as the Privacy Policy describes. We write a food-first brief from your GP's explanation, with 8 recipes tailored to it, and email it within 5 business days of receiving everything we need. The brief is general nutrition information, not medical advice; we do not interpret the results ourselves. Because it is written for you, it cannot be refunded once we have started writing it; before then, email us for a full refund.

(b) 1:1 call with Gwen, $89. A 30-minute nutrition coaching call, booked through our scheduling link after purchase and to be used within 3 months. Give at least 24 hours' notice to reschedule at no charge; a call missed or cancelled with less notice counts as used. The call is nutrition coaching, not a clinical consultation.

(c) Make it mine recipe pack, $19.99. Your Feed recipes chosen and adjusted to the answers you give us, emailed within 3 business days. Because it is prepared for you, it is not refundable once sent; before then, email us for a full refund.

(d) Recipe boost, $2.99. You send us a family recipe, and a photo if you like; we return it with a nutrition boost in the Your Feed format within 3 business days. By sending it you confirm you are entitled to share it and you give Your Feed a free, ongoing licence to use the recipe, the boosted version and any photo in the Your Feed library and in our content, crediting you by first name unless you ask us not to. We may choose not to publish it, and you keep your own rights in your recipe. It is not refundable once the boosted version has been sent.

Nothing in this clause limits your rights under the Australian Consumer Law.

7B. Referral codes. A referral code from one of our partners gives 10% off a new monthly membership for its first 3 months. A code applies to your first purchase only, one code per person, cannot be combined with another offer, and must be entered at checkout; it cannot be applied afterwards. Codes do not apply to one-off purchases or to annual or 12-week plans unless the code says so. After the third monthly payment your membership continues at the plan price. We may withdraw a code for new members at any time; a discount already applied is honoured.

8. Your responsibilities. You agree to give us accurate information about your dietary needs, allergies and intolerances and to update it if it changes; to tell your doctor about any dietary change if you have a medical condition; and to use recipes and plans for yourself and your household only.

9. Intellectual property. All recipes, recipe cards, meal plans, videos and other content are owned by Your Feed. You may download and print them for personal use. You may not share, resell, republish or use them to provide services to others, and you may not share your login.

10. Testimonials and your content. If you send us feedback or a testimonial, you let us use it, with your first name only unless you agree otherwise, in our marketing. We will not publish anything about your health without your written consent.

11. Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those guarantees. To the extent the law allows, our liability for anything else arising from your membership is limited to the amount you paid us in the 3 months before the claim. We are not liable for outcomes that depend on how you follow a plan, for conditions you did not tell us about, or for advice from other practitioners.

12. Ending or changing the service. We may close your membership, with a pro-rata refund, if we stop offering a tier or cannot safely continue coaching you. If you share content or your login in breach of clause 9, we will warn you first; if it continues, we may suspend or end your membership without refund. We may update these terms with 30 days' notice by email. If you do not accept a change, you can cancel before it takes effect and we will refund any unused prepaid period; continuing to use Your Feed after that date means you accept the new terms.

13. Governing law. These terms are governed by the laws of New South Wales, Australia.

Contact: Gwenyth Richetti trading as Your Feed, hello@yourfeed.pro, Five Dock NSW 2046.